About the role

We are seeking a suitably qualified and highly motivated IT Professional (permanent, full-time) who is passionate about education and the positive support of young people.

Reporting to the ICT Manager, you will be responsible for providing IT and Audio/Visual (AV) support, maintenance and ongoing development of IT hardware and application solutions to College stakeholders.

Key responsibilities include:

• Receiving, prioritising, and resolving IT support calls and managing the helpdesk queue.
• Implement and support AV solutions for day-to-day and special event College activities.
• Oversee and ensure efficient operation of all College Administration IT Systems.
• Ensure all data back-ups are scheduled, functioning and stored appropriately.
• Coordinate the provisioning and maintenance of College IT equipment including laptops, desktops, tablets, mobile devices and printers, as well as the production and issuing of staff and student ID cards.
• Assist in the maintenance of the College active directory to ensure all staff or student queries and College needs have been appropriately addressed.
• Liaise with third party vendors or suppliers to obtain quotes, place orders, arrange repairs or make payments as approved.
• Provide training to staff and students in relation to hardware, software, and services.
• Assist with ICT project work. 
• It is expected that this role will support the conditions outlined in the ICT Support Out of Hours Policy.

The successful candidate will possess:

• A certificate or tertiary qualifications in ICT
• Sound knowledge of hardware including peripherals such as printers, VOIP handsets and Wireless Access Points.
• The ability to trouble shoot, diagnose and coordinate the repair of most hardware faults.
• Sound knowledge of all workstation operating systems in particular the Microsoft Windows Suite.
• Sound knowledge of Microsoft Office Suite of programs.
• Sound knowledge of the software available for administrative and networking purposes.
• The ability to install and configure most software available for workstations.
• The ability to troubleshoot, diagnose and repair most software problems.
• Experience working in a school environment, along with knowledge of and ability to use The Alpha School System (TASS) software (highly desirable).
• Solid understanding and appreciation of Child Safe legislation, cultural safety and compliance requirements and a Working with Children Blue Card or the ability to obtain one.

We offer the opportunity to work with a great College community on a beautiful rural 38-hectare campus conducive to improved staff and student wellbeing and life-long learning. There are a range of employee benefits available, including a healthy tuck-shop, free parking, gym facilities and an Employee Assistance Program.

West Moreton Anglican College is committed to providing an environment where children and young people receive the highest standard of care, where their rights are supported, and they have the opportunity to thrive and be fruitful. As such, the successful applicant will be expected to adhere to the College’s policies and procedures relevant to student care and protection.

The successful candidate will possess the relevant requirements for the role and must be eligible for or hold a current working with children Blue Card/QCT registration/Professional registration as is relevant.

West Moreton Anglican College reserves the right to conduct online checks using publicly available content to assess cultural fit. We may also, with your written consent, contact previous employers not listed on your resume, to verify work history.

Please visit our website for more information about the College including our Code of Conduct and our Public Commitment to promoting the safety, wellbeing and best interests of children, and to preventing, detecting and responding to child harm.

Please apply through SEEK, and ensure your application contains a cover letter and your CV.

Interviews may take place on receipt of application therefore this advert may be closed once a suitable applicant has been appointed.

Applicants seeking more information about the position should contact the People & Culture team via: peopleandculture@wmac.com.au

West Moreton Anglican College is an equal opportunity employer and values an inclusive and diverse workforce.